Demographic / Profile Data / Your Information
We use personal information to provide the services you request. We use your personal information to resolve disputes; troubleshoot problems; help promote a safe service; collect money; measure consumer interest in our products and services, inform you about online and offline offers, products, services, and updates; customize your experience; detect and protect us against error, fraud, and other criminal activity; enforce our terms and conditions; and as otherwise described to you at the time of collection.
With your consent, we will have access to your SMS, contacts in your directory, location, and device information and we may request you to provide your PAN and Aadhaar details to check your eligibility for certain products/services including but not limited to providing credit) being offered by us, our affiliates, or our lending partners. We may share this data with our affiliates or our lending partners for the same purposes as mentioned above, however, we will not store any Aadhaar data ourselves. In the event that consent to this such use of data is withdrawn in the future, we will stop the collection of such data but continue to store the data (save for Aadhaar data) and use it for internal purposes to further improve our services.
In our efforts to continually improve our product and service offerings, we collect and analyze demographic and profile data about our users’ activity on our Website.
We identify and use your IP address to help diagnose problems with our server and to administer our Website. Your IP address is also used to help identify you and to gather broad demographic information.
We will occasionally ask you to complete optional online surveys. These surveys may ask you for contact information and demographic information (like zip code, age, or income level). We use this data to tailor your experience at our Website, providing you with content that we think you might be interested in and to display content according to your preferences.
A “cookie” is a small piece of information stored by a web server on a web browser so it can be later read back from that browser. Cookies are useful for enabling the browser to remember information specific to a given user. We place both permanent and temporary cookies in your computer’s hard drive. The cookies do not contain any of your personally identifiable information.
Personal information collected by MEDINEEDS:
- A User may have limited access to the Website and utilize some of the Services provided by “MEDINEEDS” without creating an account on the Website. Unregistered Users can access some of the information and details available on the Website. In order to have access to all the features and benefits on our Website, a User may be required to first create an account on our Website. As part of the registration process, Medineeds may collect the following categories of Personal Information from the Users (herein after collectively referred to as “User Information”):
ii. User ID;
iii. Email address;
iv. Address (including country and ZIP/postal code);
vii. Phone number;
viii. Password chosen by the User;
ix. Valid financial account information; and
x. Other details as the User may volunteer.
- MEDINEEDS may keep records of telephone calls received and made for making inquiries, orders, or other purposes for the purpose of Administration of Services.